Jacky Matthews - confidential support to deal with life!

Stafford, Staffordshire, ST20 01785 823 836 01785 823 836 07799 068 007 07799 068 007
Stafford, Staffordshire, ST20

About me

Hello and welcome to my page.

You are probably reading this because you're having a difficult time, we have all been there and sought out help and support, let me help you!

My expertise is in building confidence, self-esteem and helping you to deal with difficult situations, this might the type of personal issues that life has a habit at throwing at you and you need an independent person, not involved with the situation, to talk through solutions with.  Or it might be an issue at work, if we are having a bad time at work it can make us miserable and stressed.  Or maybe you lack direction in your career and need to talk through your options or brush up on interview skills.  Whatever is making you lack confidence or feel you want to talk to someone in total confidence, then coaching could help.


Each coaching session is 1 hour, frequency will be dependant on you and what you need and there will be contact between meetings to ensure you have sufficient support.  We will investigate your goals together and agree a way forward.  We might work in a structured way covering subjects such as emotional intelligence, dealing with stress or imposter syndrome.  Or we might work in a less structured way, dealing with issues as they arise or become important to you.

The types of things I have helped people with include:

  • Being more self-aware and understanding how your behaviour impacts on others and how their behaviour impacts on you.
  • Identifying reasons for lacking confidence and working to build that confidence and self-esteem
  • Dealing with difficult personal circumstances and finding methods of coping
  • Dealing with work-place bullying
  • Improving confidence and skills in leadership of a team
  • Completing gap analysis between current skills and an ideal job and working on the skills that are missing
  • Assistance in job applications, CV’s and interview techniques
  • Improving performance as a result of negative feedback from a performance review

All of the people that I am and have worked with have felt so much better and empowered when they have taken back control.

Many organisations are beginning to spend their training budgets on 1:1 coaching, so if your need is work-related, then please contact me and we can discuss the opportunity for me to speak directly to your organisation.

Hope to hear from you soon.


Training, qualifications & experience

BSc (hons) 2.i

Post Graduate Certificate in Education

2006 Oxford Brookes University - Post Graduate Certificate in Subject Learning Coaching

My experience includes 13 years coaching managers in the work setting, but I quickly found that many work issues are similar to everyday issues, in that confidence is often the underlying factor.  A lack of confidence can present itself in many ways and we may not realise this is our underlying issue that is holding us back or stopping us making that important decision.

I am a member of the Association for Coaching and abide by their standards and ethics.

Member organisations


Association for Coaching

The Association for Coaching is one of the leading professional bodies for Coaches and Organisations.

The Association is made up of a number of different membership categories, e.g. Associate Member (AMAC), Member (MAC), Accredited Member (AC Accred), with the different categories standing for different levels of training and experience. Accredited Members have achieved a substantial level of training and experience approved by the Association.

The Association has a Code of Ethics & Good Practice and a Complaints Procedure.

Photos & videos


Gold Package: Monthly benefits include 4 x 1 hour meetings. Additional contact outside meetings via email. Charged at £250 per month.

Silver Package: Monthly benefits include 2 x 1 hour meetings. Additional contact outside meetings via email. Charged at £125 per month.

Bronze Package: One-off sessions via face to face, Skype or telephone, charged at £65 per 1 hour session and follow up email.

1 x 20 minute £10 taster session for those new to coaching.


Type of session

Face to face life coaching
Online life coaching
Telephone life coaching
Home visits

Practical details

Sign language Unspecified
Other languages None


Wheelchair user access

Wheelchair-accessible premises should have step-free access for wheelchair users and individuals who are unable to climb stairs. If a life coach's premises aren't step-free, they may offer alternative services such as telephone/web-based appointments, home visits, or meeting clients in different location, so you can choose the option that suits you best.

You can contact the life coach to discuss the options available.

Under the Equality Act 2010 service providers have a duty to make reasonable adjustments to ensure that individuals with disabilities can access their service. You can read more about reasonable adjustments to help you to access services on the CAB website.

Wheelchair user access Yes


Monday to Wednesday - 10am to 8pm

Thursday - 9am - 6pm,

Friday - 9am - 5pm,

Saturday - 10am -4pm


Jacky Matthews - confidential support to deal with life!

Jacky Matthews - confidential support to deal with life!

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01785 823 836


07799 068 007
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