Karen Hayns MSc - Future Perfect
01628 525150 / 07887 824209
Hello and welcome to Future Perfect.
I am an independent post-graduate qualified Executive, Group and Life coach with more than 25 years' experience in business. My goal is simple; to help every client find ways of fulfilling their potential by creating meaningful change in their lives and at work. This I do with a mix of business and private clients.
What can you expect from me, and how does coaching work?
As a coach I care deeply about creating meaningful change in people's lives, however, good outcomes are just part of the process. For coaching to really work, there is something else far more subtle going on in the background, and that is developing your sense of self - or your awareness if you like - which involves learning about how you experience the world and how others in your world experience you.
A good coaching relationship has a magical quality to it. It has the power to free you up, think well and create new choice and possibility in all areas of your life.
I will help you create opportunities to capitalise on your attributes in your life and at work. We'll also look at the things that trip you up, including those behaviours others see that you don't. It is by bringing this new information into your consciousness that becomes key to creating choice and change in your life. This I do in a curious, respectful way that encourages reflection and self-enquiry.
It is very liberating to be able to share your experiences, take positive steps to re-gain control or re-balance an aspect of your life that isn't working well, without feeling judged. It's like a whole new world of possibility opens up, be it on a personal or professional basis and the results can be truly life changing.
So, if you are curious and open-minded, then the world really is your oyster.
Training, qualifications & experience
I offer clients extensive experience in legal and professional services (partnerships), outsourcing/offshoring and retail. Over the years I have worked with culturally diverse teams and specialised in delivering business change programmes to international and global businesses, working to overcome organisational issues such as fear, loss of control and mis-trust.
Clients and colleagues describe me as trustworthy, insightful, and deeply respectful and someone that can be relied upon in good times and bad. I also came to realise that learning from failure and understanding why things go wrong is just as important as the sense of satisfaction and the thrill of success when things go well.
Coaching experience – one-to-one and groups
My work is a mix of one-to-one, leadership team and team coaching where I typically work with groups of up to 8 although I have worked with groups of up to 25. My preference, however, is the intimacy of smaller groups where the dynamics of interpersonal relationships can more easily be experienced by all members. This leads to greater group cohesion, better outcomes and where any earlier tension gives rise to new insights which in turn helps members to understand, appreciate and embrace individual differences. I work with teams at all stages of development, from formation to adjournment (endings).
My style is eclectic which means I draw on a number of coaching theories and models to inform my work. Every piece of work I do, be it on a one-to-one basis or in groups, is bespoke and co-created with my clients. I have a preference to work at the level of awareness and insight as opposed to working on goals and outcomes per se. This is because I fundamentally believe that coaching should offer a different kind of experience which creates an environment that frees people up to think well and to think clearly about issues which matter to them.
I also know from experience that the world of business demands more for less and is growth and outcomes based and so I like to work with this paradox using an approach which places equal value on personal learning (the insight part) and business performance (goals and outcomes) so that my clients remain in service of their customers and colleagues and in doing so are able to create meaningful change for themselves and their organisations.
Issues explored include, career transition, relational conflict, achieving a sense of purpose, understanding personal values, relationship with time, stress and overwhelm, awareness (self and others), understanding strengths and finding meaningful work, trust and mis-trust, complex issue resolution using action learning sets, developing empathy, life balance, competition and rivalry, reputation and brand.
Qualifications, training & memberships
I have an MSc in Coaching & Behavioural Change with Henley Business School and I am a registered Executive coach and coach on the school’s Executive MBA programme. Clients include leaders from Europe, the US and Asia, and from a range of sectors and disciplines. I am a member of APECS (Association for Professional Executive Coaching & Supervision) and keep my practice relevant and ethical through regular Supervision and ongoing professional development with specialists in my field.
My current business clients include:
The Lucinda Ellery Hairloss Consultancy
Henley Business School (Executive MBA programme)
Ernst & Young
"As part of Henley Business School's management programme, I was given an opportunity to be coached by Karen. She has one of those pleasant personalities which brings you at ease instantly. Her coaching style is unique and driven by compassion and deep listening. She comes with very good solutions to help individuals to really listen to internal dialogue and help find solutions. I will highly recommend Karen as coach for corporates or for an individual".
H Joshi, Executive MBA Student
"Karen is both a very kind and professional lady. Her work extends above and beyond and for me most importantly, Karen remains free from judgement. Her emotional intelligence is off the scale. No issue is too great or small and you are never meant to feel it is irrelevant.
Karen's indisputable warmth is a huge credit to her and her profession. If you are prepared to both talk and listen to a coach, I couldn't suggest a better person. I would like to thank Karen for always listening to my difficulties and never discrediting any issues I have. It is completely refreshing to meet somebody who can give you impartial advice which I am happy with as well".
Alex F, Great Missenden, Bucks
"Karen (future perfect consulting) has really helped me to realise that with the right attitude, approach and discipline, I can improve my lifestyle hugely, both immediately and long-term.
She has opened up my eyes to just how quickly improvements can be made. She has always been extremely supportive, even texting in-between sessions, helping me with that next step! I have found it a fascinating and very positive experience working with Karen.
Thank you Karen."
Alison W, Hitchin, Herts
Member organisations *
Areas of coaching I deal with
Other areas of coaching I deal with
Special Interest Areas
I have 3 further areas of specialism which may be of interest. I work with women who suffer from Trichotillomania (TTM), a little known compulsive hair-pulling condition that I suffered with for more than 30 years. I have been pull-free for several years and now offer coaching to those with the condition.
I also offer coaching to those who suffer with hoarding disorder which can be a very private and isolating issue, often building up over a period of many years which means it can be difficult to acknowledge and talk about. I would be very happy to discuss a programme of interventions to help manage and overcome this condition.
Finally, as an adoptee I have spent a lifetime understanding the importance of building and maintaining healthy relationships. I truly believe that a coaching approach to adoption, whether you're an adoptee or an adoptive parent, can positively impact your own adoption story.
Initial consultations are always offered free of charge and will last up to an hour. Sessions can be booked on a session by session basis, or over a timescale to suit your coaching requirements and circumstances.
Personalised payment plans are also available for privately funded clients wishing to book a number of sessions.
Corporate clients - £250 per hour
Public, Not for Profit, and SME's - £150 per hour
Private clients - £90 per hour
Lower income and students - £65 per hour
Hoarding Consultation and Planning - £270 for a 3 hour home visit, by arrangement
I live and work from home in Buckinghamshire with my partner and two sons who are 13 and 10.
Business client work tends to be in and around the M25 including London. For private clients, I offer a welcoming and private space for home consultations, but can arrange coaching in quiet public spaces at no extra charge.
Type of session
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I am available Monday to Friday from 8am - 6pm. Evenings and weekends by arrangement