Claire MacKenzie Verified Professional Verified Professional
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Career Transition / Life Coach

About me

Career Transition / Life Coach who works with individuals at a crossroads who feel lost to find the work they love to do and create the life they want on their terms.

After a long period working in healthcare communications I found myself at crossroads, unhappy at work and approaching a significant milestone birthday, I  felt like I had lost my voice and my identity.  I struggled with my self-confidence, believing I didn't know enough, that I wasn’t ready and missed out on opportunities professionally and personally because I didn’t have the courage to step up and be seen

I am passionate about helping individuals to navigate their crossroads, to find their confidence, fulfil their potential, find joy and purpose in their life and career

My Approach

Through 1:1 coaching I work with clients in the following areas

Career Transition Coaching: I help individuals to achieve their goals and ambitions wherever they are in their professional lives.  Whether it’s a change of direction, realising a dream, moving into leadership or creating better work / life balance.  Using the Firework™ the UK’s leading career change process, I'll help you

  • Get clarity on what you want and what’s important to you professionally
  • Create career vision and direction and bring it to life with focused goals
  • Explore strengths, skills, ambitions and discover new career possibilities
  • Boost confidence and build resilience
  • Overcome any limiting beliefs and connect you to your powerful self
  • Develop structures and accountability to help you take consistent action

Life Coaching: I help individuals at a crossroads, who feel like they’ve lost their identity and self confidence to gain more balance in their lives, make real change and live the life they really want.  Working together I'll help you 

  • Reconnect to your passions and dreams
  • Get unstuck and overcome obstacles that are holding you back
  • Develop routines and create boundaries to achieve better balance
  • Build confidence and resilience and develop positive beliefs that are empowering
  • Develop structures and accountability to help you take consistent action 

The process

I offer a free 30-minute consultation to explore how working together can support your goals and ambitions.  It's an opportunity to ask questions, I share more about my coaching approach and to see if we are a good fit. The session is conducted by telephone.

I work with clients anywhere in the world using Zoom/Google Meet video or telephone making it easy to connect wherever they are located.

If you are local, there is an option for in-person coaching sessions and we can discuss this further in the consultation.

Who is coaching for?

Are you;

  • Unhappy, drained of energy and self-confidence; you want more meaning, fulfilment, and passion in your life?
  • Stuck in a career loop, making the wrong choices and drifting into jobs you're not passionate about?
  • Wanting to do something different don't know where to start?
  • A mid-life "dreamer" looking for a new adventure but don't where to begin and feeling overwhelmed?
  • In your 50's or 60's and want to final phase of your career to be meaning and fulfilling?
  • Feeling burned out, running faster than you need to and want more work / life balance?
  • Going through a major work or life transition and feeling a loss of purpose, identity and confidence - retirement, empty nester, divorce, redundancy

Do you want to:

  • Reconnect to your purpose and find the work that has meaning and purpose ?
  • Have confidence and self belief in your abilities?
  • Understand and know how to play to your strengths?
  • Have a career that is fulfilling?
  • Have more balance in your life, feel calmer and energised?

If so I can help you to achieve your goals and ambitions.

Who Do I Work With

I mostly work with men and women in their 40's, 50's and 60's who are from different lifestyles and backgrounds and different needs and challenges.  They have acknowledged that something isn’t right, that they feel unfulfilled in their career or life or that they have lost their identity, confidence and self-esteem.

I am an intuitive coach who is empathetic, open and compassionate. I create a safe space for you to explore deeper into your beliefs, values and purpose using metaphors, visualisations and powerful questions. I really see you, I’ll challenge your blind spots and the things that are holding you back.  Without judgement I am your cheerleader and champion, highlighting your strengths and nurturing you through your own transformation

Kind Words From Previous Clients

"I wasn’t sure what to expect and how much help the sessions would be, but I
genuinely feel better about myself and about my future as a result.  I realise now that I have been forcing myself to follow the wrong career for the wrong reasons and beating myself up when I fell short of my own high standards.  The answer was to tap into my inner passions and motivations and listen to what they had to say". Peter, UK 

"Claire has a wonderful intuition and powerful ability to sense what people need, coupled with a strong, wise, gentle way of guiding them to their own insights and realisations. Her coaching helped me shut out the noise and return to my true self, quieten my saboteur, and give myself permission to take better care of myself. I’m truly grateful for her wonderful coaching". Sofia, UK

"Claire is an excellent coach and a compassionate and empathetic person, with high level or professionalism, integrity, and coaching expertise.  I am definitely a richer person because of Claire’s help - I am clearer about my vision and my purpose. I would highly recommend Claire’s coaching services to anyone who is willing to explore their meaning/purpose and to find their why". Alenka, Slovenia

Training, qualifications & experience

  • Accredited Associate Coach (ACC) with the International Coaching Federation (ICF)
  • Firework Licensed Career Coach 
  • Member of the International Coaching Federation (ICF)
  • CTI Professional Co-Active Coach. Coaching training completed with Co-Active Training Institute (CTI)
  • Full professional liability insurance
  • In addition to my work with clients I have spoken on topics such as resilience, purpose, confidence, and mindset.
  • I live in North East London, a devoted auntie of a sixnager nephew, a lapsed PADI Scuba Diving Instructor and diver, lover of the outdoors, comedy, music and a reluctant lockdown runner.

I coach using the Co-Active integrated model (grounded in the science of positive psychology) which focuses on both who we are (being) and what we do (doing) and the inevitable connection between the two, a sense of wholeness.  To experience life as whole, action must be grounded in being, in our sense of connection to a larger wholeness

Member organisations


UK International Coach Federation (ICF)

The International Coach Federation is the professional association for personal and business coaches worldwide.

Coaches can become accredited by the ICF, who have three grades of membership: Associate Certified Coach (ACC), Professional Certified Coach (PCC) and Master Certified Coach (MCC), with the different categories standing for different levels of training and experience. Master Certified Coach's have achieved a substantial level of training and experience.

Members of ICF are accountable to a professional code of ethics.

Other areas of coaching I deal with

Life Purpose, Goal Setting, Mindset, Personal Development, Confidence, Self-Esteem, Self Belief, Work / Life Balance, Mid-Life

Photos & videos


Free initial telephone or online session

Additional information

There are several ways you can work with me, depending on what your needs are.

I offer a complimentary 30 minute no-obligation coaching conversation via Zoom audio or telephone. It’s an opportunity for you to ask questions about coaching, you’ll get an idea of what it is like coaching with me and to see if we are a good fit.

Why do I offer a free session?  Our relationship is the most important element of coaching.  My role as your coach is to support and champion you and we work together on designing how we work together.  I am good at what I do, but I may not be for you.  You also need to be committed and ready to move forward to create the life you really want.

At the end of our conversation, we'll discuss prices and payment options.  If you would like to know more about my services and fees, take a look at my website

When I work

Mon Tue Wed Thu Fri Sat Sun

Week day availability.  Please contact me by email or text to arrange an appointment to fit your availability.

Further information

What to Expect in Your First Coaching Session

Prior to our first coaching session

  • Once we’ve agreed a date, I’ll send you a coaching agreement for you to read and sign.  The agreement is a document that outlines the services, price, payment terms, responsibilities and expectations of both client and coach during the coaching relationship.

What Happens in the Coaching Session?

  • Whether it’s the first session of a package or an individual session we start with a Discovery coaching session via Zoom call (this can be video or audio only, depending on your preference). In this session we explore what you want to achieve through coaching, your goals and issues and your desired outcome.
  • In subsequent 1-hour coaching sessions via Zoom or Google Meet we will move you forward towards your goals.  I'll ask questions and listen carefully to your responses and challenge, champion and highlight your strengths, whilst holding a safe and non-judgemental space for you. I'll help you overcome any limiting beliefs and move you forward towards your goal.
  • I may use coaching strategies and tools to help in uncovering values, purpose and to understand what's important to you and will check that you feel comfortable and safe to do this.
  • I will be your accountability partner, offering you an inquiry or homework that you can explore in your own time.
  • Importantly, our coaching relationship is completely confidential. I will not be telling anyone you are my client and I will not reveal the content of our coaching sessions to anyone. This is sacred. You are free to share whatever you choose from our sessions with anyone.

What happens during the Firework™ career change process

There is a simple road map of the Firework Career Coaching programme

  • Explore: The first phase where you get to know yourself better.  We create a clear picture of your work motivations, strengths, values, everything you need in your working life to be motivated and satisfied
  • Dream: The second phase where we draw out your creativity and resourcefulness to create new career opportunities
  • Discover: The final phase where you bring it altogether and turn your vision for an exciting career into a soundly based action to make it happen

Type of session

In person

Types of client

Older adults

Key details

DBS check

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Online platforms