Karen Hayns Verified Professional Verified Professional
Verified Professional

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MSc - Business, Lifestyle & Health Coach

About me

Hello and welcome.  I'm Karen, a business, lifestyle and health coach with a corporate background spanning three careers and three decades before going solo to set up my coaching practice in 2013.

I’ve been a leader and member of many teams and did this whilst raising a young family so I understand first hand the pressures of modern life and the challenges we encounter as a result.  However, I also know that it's just as important to take stock and re-invent ourselves so that we can develop and progress and this is where coaching can play a pivotal role in helping you or your business do just that.

On the business side, much of my work comes from Henley Business School where I trained as a coach and where I now coach on a number of the school's leadership programmes.  My clients can be based anywhere in the world and  work in different disciplines and sectors.  This has been especially true during the pandemic where working virtually has kept the world spinning in so many ways.  That said, nothing beats working in person and I look forward to being able to do this again soon.

Privately, I coach clients in transitions of all kinds helping them to break new ground and navigate change well.  This includes folk moving from corporates, start-ups and owner run businesses, as well as leaders in new roles where the scale and complexity of their remit has changed.

My work with teams is focused on effectiveness and interpersonal relationships.  I am fascinated by group dynamics and what teams create - sometimes unintentionally.  And so the question is, how well does a team know itself? It is important to get under the skin of this, because when a team is off task, its effectiveness will be compromised.  It follows then, that when a team is clear on its mission and goals, and willing to learn about itself it will outperform those  that lack clarity or get sidetracked by politics and other non-productive activity.  Get it right and you can move mountains!

My lifestyle and health practice reflects my personal journey with weight loss and menopause and I offer one-to-one and group coaching for both.  

For more details about what I do and how I may be able to help you or your business please visit:


Training, qualifications & experience

Business experience

Before I retrained as a coach, I spent several years in retail in a variety of leadership roles across the UK&I with Marks & Spencer, and then worked for a global outsourcing and offshoring company as Client Services Director managing business change projects.

Coaching experience

My work is a mix of one-to-one and team coaching. I typically work with groups of up to 8 although I have worked with groups of up to 25.  My preference, however, is the intimacy of smaller groups and with teams at all stages of development, from formation to adjournment (endings).

Qualifications, training & memberships

  • Master Practitioner in Eating Disorders, Obesity and Nutrition with NCFED (National Centre for Eating Disorders) starting in March 2021
  • MSc in Coaching & Behavioural Change with Henley Business School, with distinction (2015)
  • Executive Coach on the school’s Executive MBA programme (since 2013) and the Henley Leadership Programme (since 2018)
  • Practicing Executive Coach with APECS
  • Target weight Slimming World Consultant
  • Mental Health First Aid (for Adolsecents) trained
  • Enterprise Adviser with the Bucks Skills Hub
  • Ambassador Chair, Bourne End E-ACT Academy

I keep my practice relevant and ethical through regular professional coaching supervision and CPD with specialists in my field including, Systemic Coaching, Transactional Analysis, and Group Dynamics

Psychometric tools in use:
My360plus (developed by Henley Business School)
Capp - Strengths Profiling
Positive Intelligence – Understanding defensive/survival behaviours and routines)

Member organisations


Association for Professional Executive Coaching and Supervision (APECS)

The Association for Professional Executive Coaching and Supervision (APECS) is the professional body for executive coaching and for the supervision of executive coaches.

The Association is made up of a number of different membership categories, including Associate Member and Accredited Executive Coach. Accredited Members have achieved a substantial level of training and experience approved by the Association.

Members are bound by Ethical Guidelines and a Complaints Procedure.

Other areas of coaching I deal with

TTM (Trichotillomania – a compulsive hair-pulling disorder)

Trichotillomania (TTM) is a relatively little-known compulsive hair pulling disorder affecting around 1% of the population.  Also known as a BFRB (body focussed repetitive behaviour) the onset of the condition can be a single event – sometimes a trauma – or not.  I have TTM but have been pull-free for several years and offer coaching to those with the condition who have themselves become pull-free and manage their condition effectively. Programmes are designed on a client by client basis.

Hoarding disorder

Hoarding disorder is a complex issue and typically builds up over many years, resulting in isolation and loneliness.  Working with clients at home can achieve life changing results accompanied by a real sense of accomplishment and a feeling of getting your life back on track.  The very idea of being able to welcome family and friends back into your home cannot be under estimated, and for many, something they dared not believe could happen.


As an adoptee (and a very happy one) I have spent a lifetime understanding the importance of building and maintaining healthy relationships.  I truly believe that a coaching approach to adoption, whether you're an adoptee or an adoptive parent, can positively impact your own adoption story


ยฃ125.00 per session
Free initial in-person, telephone or online session

Additional information

Initial consultations are always offered free of charge and will last up to an hour.   Sessions can be booked on a session by session basis, or over a timescale to suit your coaching requirements and circumstances.   

Fees are not subject to VAT and payment plans are also available for privately funded clients wishing to book a number of sessions.

When I work

Mon Tue Wed Thu Fri Sat Sun

I am available Monday to Friday from 8am - 6pm. Evenings and weekends by arrangement

Further information

Client testimonials

"I am a big advocate in coaching, and I have an excellent high performing team. This has been achieved through the team wanting to be winners and being open to new experiences. Karen has coached various members of my team, and I strongly believe this has helped create the type of environment that a lot of people dream of and strive for. Karen is ‘pragmatic’ and ‘real’ in terms of understanding the world in which we live and work. I would highly recommend her."

Donna Johnston, Global Advisory Learning Leader, Ernst & Young

"I had the good fortune of having Karen as a coach during my Exec MBA at Henley Business School. She is objective, balanced, trustworthy and knowledgeable to name but a few of her attributes. She has helped me find clarity in some of life's obscurities. I wouldn't hesitate to recommend her."

Tom Goddard, Fin Tech, Trade & Working Capital Specialist,  American Express

"Karen was my coach throughout my MBA at Henley. She was a fantastic coach and helped me deal with issues from setting my personal vision, dealing with personal change and tackling challenging conversations/issues. Her approach is relaxed which helps build rapport quickly. The other strength Karen has is recognising when you need direction. She made some sensible recommendations for me."

Karen Power, Head of Finance Change, Specsavers

Having been unsuccessful, many times,  "going it alone" on my weight management journey I was fortunate enough to meet Karen Hayns at a local Slimming World Group. Karen has made an immediate and lasting difference to my mindset due to her support and self empowering sessions during the weekly meetings. She has helped me to understand how my emotions and history were getting in the way of my long term goals and has totally changed my mindset through her non judgemental and supportive coaching style. Her ability to support the individual whilst also inspiring the rest of the audience is awesome and I find myself eagerly anticipating the next weeks session  to learn not only about my own journey but to reinforce the whole groups outcomes. Karen shows empathy, kindness and real and sensible advice along with positive reinforcement. I would highly recommend Karen."

Kate D - Beaconsfield

"I was a bit sceptical about coaching as I think it's so hard to empathise with the issues facing a particular workplace or industry unless you've worked in them but Karen didn't take long to get the thread of things and understand the key drivers and problems. She is an excellent listener and able to draw on details of your background and sessions in which you have discussed things effortlessly. As ever, it's about getting you to sort out your own way forward rather than giving you a magic ticket and Karen does this very well."

Peter - Headteacher

"I have been dealing with trich (Trichotillomania or TTM)since I was 10 years old and only my close family knew about it.  When I met Karen for the first time I was a bit reserved and I didn't feel comfortable talking about the condition. However, her positive energy and relaxed approach helped me to open up during our conversations. She was genuinely interested in helping me cope with stress and trich. By sharing her own struggle with the condition she gave me courage throughout the change process. I consider Karen a friend and I feel lucky that I had her as a coach!

Olivia, London

Published articles

Wooburn Green, High Wycombe, Buckinghamshire, HP10

Type of session

In person
Home visits