Five ways to approach disagreement, speak assertively and manage conflict more confidently at work and in relationships.

If you really listen to other women in conversation you'll probably notice how polite, kind and 'nice' they are to each other. This is certainly not…

A simple story about the difference between reacting and responding, and how pausing can help you handle problems more calmly.

Learn how stepping back, questioning assumptions and considering another perspective can support better communication.

Learn how assumptions can block difficult conversations and how asking clearer questions can improve workplace communication.

A relatable reminder to question assumptions, ask kindly and avoid letting imagined stories damage communication.

A nostalgic reflection on phone calls, listening and why making time for real conversation can strengthen connection.

Tips to help you listen, avoid blame and find common ground during difficult conversations.

Simple questions to help you prepare, gain perspective and approach difficult conversations more constructively.

Learn how taking responsibility for the response you get can help improve communication at work and in relationships.

Learn how body language, tone and non-verbal cues can help you communicate with more awareness and confidence.

Learn how to choose calmer, clearer words in difficult conversations so you can stay grounded and communicate with confidence.