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Heather Dempster.(MAC). BSc Psychology, QUB Certificate in Coaching & Mentoring

About me


Hello. Thank you for taking the time to read my profile.  My name is Heather Dempster, my business is called Javelin Success, based in Co Down, Northern Ireland.  I provide a coaching, mentoring, and training consultancy service for individuals, small groups, employees and employers, helping people achieve success, in the various areas of life, work. I am a member of the Association for Coaching (MAC). I also speak at events in the areas of leadership communication, emotional intelligence etc.

I have a very genuine interest in people and particularly in the promotion of mental health, well-being and resilience. Having graduated as a mature student in 1999 as a wife and mother whilst working part-time and managing the home I understand the pressures people face, in trying to juggle study, work, business, family and still finding time for you.

Through coaching I come alongside you allowing you to look at your core values, helping you to solve that problem or make that decision which is so difficult to do alone, enabling you to deal with what hinders you from living life to the full.  It's about empowering you.

Each season I publish an ezine which relates to various aspects of life.

If you would like to sign up for the Javelin Success Ezine please click here to subscribe. https://us4.list-manage.com/subscribe?u=69fd7f699089c7e36c9607642&id=eb27501d41

Thank you!

Training, qualifications & experience

I graduated at Queen's University Belfast, with an Honours Degree in Psychology and Information Management and completed the Queen's University Certificate in Coaching and Mentoring.

  • I gained my Diploma In Cognitive Behaviour Therapy (CBT), through the Institute of Counselling and West University, Scotland, having completed the certificate the previous year.
  • I also have a Teaching Certificate and have lectured part-time for the Northern Regional College in the areas of Personal Development, and English for Speakers of other languages.
  • In 2016 I completed the Advanced Diploma in Nutrition via the Shaw Academy
  • I have a wide and varied experience of work within the Public, Private and Voluntary sectors, particularly in the areas of Project Management, Training, Education, Communication, IT and Mental Health.
  • A Full member of the Association for Coaching (MAC), a member of the Institute of Leadership & Management (ILM).Currently, I am working towards an ILM Leadership Certificate.

Member organisations


Association for Coaching

The Association for Coaching is one of the leading professional bodies for Coaches and Organisations.

The Association is made up of a number of different membership categories, e.g. Associate Member (AMAC), Member (MAC), Accredited Member (AC Accred), with the different categories standing for different levels of training and experience. Accredited Members have achieved a substantial level of training and experience approved by the Association.

The Association has a Code of Ethics & Good Practice and a Complaints Procedure.

Other areas of coaching I deal with

Training in the following:

  • Confidence Building
  • Leadership
  • Emotional intelligence
  • Managing conflict
  • Stress Management
  • Personal Effectiveness
  • Emotional Intelligence
  • Emotional Resilience
  • Training and workshops for older people


Speaking events, eg, Leadership, Communication,

Undergraduate and Graduate Mentoring

I offer mentoring and coaching to Undergraduates and Postgraduates, enabling you to achieve success in your studies,  helping with time and stress management throughout the course and when preparing for exams.

Workshops, Training and Coaching are also provided within the workplace, including Goal-setting skills, Improving Work-Life balance, Self Management, Stress Management and many more courses are available.

I provide workshops and 4G coaching for older people, to help build confidence, deal with fear, and conflict resolution at an individual level, anger management, coping mechanisms and stress management. (4G refers to Fourth Generation - those people who have retired and are dealing with retirement and ageing issues.)

Included in business coaching and career coaching, I also provide help with preparing for interviews and giving presentations.

Photos & videos


My fees vary depending on which service I am providing, so it is best to contact me so we can work out what your needs are.  My fees are fairly competitive and you will definitely receive value for money.

Further information

I am currently providing coaching globally as I use Skype, Zoom, WhatsApp, phone etc

I am based in County Down and once the current COVID 19 crisis is over I am happy to travel in County Down, County Antrim and the Belfast area for face-to-face coaching.  br />
Coaching and Training for Life and Work

Northern Ireland

Northern Ireland

Type of session

In person
Home visits

Practical details

Sign language Unspecified
Other languages None


Wheelchair user access

Wheelchair-accessible premises should have step-free access for wheelchair users and individuals who are unable to climb stairs. If a life coach's premises aren't step-free, they may offer alternative services such as telephone/web-based appointments, home visits, or meeting clients in different location, so you can choose the option that suits you best.

You can contact the life coach to discuss the options available.

Under the Equality Act 2010 service providers have a duty to make reasonable adjustments to ensure that individuals with disabilities can access their service. You can read more about reasonable adjustments to help you to access services on the CAB website.

Wheelchair user access

Not applicable


NB. DURING COVID-19 PANDEMIC, HEATHER IS COACHING BY PHONE, SKYPE & FACETIME. Monday to Friday incl. (9am to 5pm). Also available Monday, Tuesday, Wednesday and Thursday evenings.


Heather Dempster.(MAC).  BSc Psychology, QUB Certificate in Coaching & Mentoring

Heather Dempster.(MAC). BSc Psychology, QUB Certificate in Coaching & Mentoring

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