Heather Dempster. BSc Psychology, QUB Certificate In Coaching and Mentoring

Training, qualifications & experience

I graduated at Queen's University Belfast, with an Honours Degree in Psychology and Information Management and completed the Queen's University Certificate in Coaching and Mentoring.

• I gained my Diploma In Cognitive Behaviour Therapy (CBT), through the Institute of Counselling and West University, Scotland, having completed the certificate the previous year
• I also have a Teaching Certificate and lecture part-time for the Northern Regional College in the areas of Personal Development, and English for Speakers of other languages.
• In 2016 I completed the Advanced Diploma in Nutrition via the Shaw Academy
• I have a wide and varied experience of work within the Public, Private and Voluntary sectors, particularly in the areas of Project Management, Training, Education, Communication, IT and Mental Health.
• A Full member of the Association for Coaching, and a member of Women In Business (Northern Ireland)

Other areas of coaching I deal with

Training in the following:

• Confidence Building
• Leadership
• Emotional intelligence
• Managing conflict
• Stress Management
• Personal Effectiveness
• Emotional Intelligence
• Emotional Resilience
• Training and workshops for older people

Undergraduate and Graduate Mentoring

I offer mentoring and coaching to Undergraduates and Postgraduates, enabling you to achieve success in your studies,  helping with time and stress management throughout the course and when preparing for exams.

Workshops, Training and Coaching are also provided within the workplace, including Goal-setting skills, Improving Work-Life balance, Self Management, Stress Management and many more courses are available.

I provide workshops and 4G coaching for older people, to help build confidence, deal with fear, and conflict resolution at an individual level, anger management, coping mechanisms and stress management. (4G refers to Fourth Generation - those people who have retired and are dealing with retirement and ageing issues.)

Included in business coaching and career coaching, I also provide help with preparing for interviews and giving presentations.

Further information

I prefer to provide face-to-face coaching as there are less distractions when holding a coaching conversation. The coach and coachee can focus better and there is less room for distraction or misunderstanding than when coaching via media.

I currently provide coaching, primarily in County Down, County Antrim and the Belfast area.  However, I have met with those people who live further afield, and am willing to travel to meet those half-way, who live further away in counties Fermanagh, Londonderry, Armagh and Tyrone and those south of the border, e.g., Dublin.

I also offer e-coaching, face-to-face via Skype, or by telephone, if that is what the individual prefers or if time or transport is an issue.

JAVELIN SUCCESS
Coaching and Training for Life and Work