How to be assertivene workshop

This Assertiveness Workshop gives you the guidance, tools and mindset you need to become more assertive and build self-confidence. This will help you to achieve greater work effectiveness whilst having more control over your daily activities and ability to overcome difficult work and even personal situations.

Being assertive is about being able to express yourself with confidence and without having to employ passive or aggressive tactics or unhealthily manipulative behaviour.

By developing assertiveness you can be more effective and successful in work situations.

Assertiveness training elements include:

What is Assertiveness? - a series of activities that help you understand what assertiveness is and what it isn’t.

Assertiveness goals – this is a chance for you to review what your key challenges with assertiveness are and what you want to get out of the session.

The Assertive mindset – a look how we need to think in order for us to naturally and easily react assertively and confidently.

The Assertiveness toolbox – key assertive strategies and techniques for dealing with assertively with work situations, such as:

• Recognising manipulative, passive-aggressive and aggressive responses and what triggers them.
• Dealing with aggressive, passive-aggressive and other manipulative reactions in ourselves and responses from others.
• Dealing with criticism assertively.
• Giving assertive feedback.
• Negotiating assertively.
• Setting expectations.
• Assertive body language and voice tones.
• Managing key relationships assertively – such as with managers, team members, colleagues, clients and suppliers.

The Assertiveness Experience – exercises to foster self-esteem, confidence and assertiveness.

The Assertiveness Action Plan – delegates commit to their own personal development by creating an action plan that will help them establish and reinforce assertive habits.

You  will go away with

• More confidence and skill to deal with situations and people assertively.
• A delegate workbook you can use to review the workshop content and help you apply the tools in the future.

What’s this Assertiveness Workshop like then?

• Well, you’ll be one of a maximum of six people who have been experiencing the same challenges and feelings as you.
• You’ll all be looking to change your thinking and discover new skills.
• Because it’s a small group, it’s not just a dry old theory dump – there will be plenty of time for supportive and thought provoking discussion and practice.
• You’ll leave the workshop equipped with a motivating personal action plan that will help you transform your level of assertiveness and your results, straightaway.
• You’ll also have a  workbook to help you recall and review the tools and tips.
• There will be refreshments when you arrive and during the workshop breaks.

When and Where?

The HR Dept Training Room Cambridge Road Industrial Estate, Milton, Cambridge CB24 6AZ.

Contact Madeleine Morgan on 01223 426392 or email Madeleine@GrowU.co.uk for more details or if you’d prefer 1-2-1 coaching.

Investment

£149 + VAT early bird rate if booked by Friday 17th October 2014.

£169 + VAT standard rate.

Testimonials

“I realised that working in the law profession requires more than just knowledge.  I wanted to make sure that I developed confidence and skill at communicating with colleagues and clients, to give me the best possible chance of progressing in my career. Madeleine shared with me some powerful influencing techniques that have helped me deal with different personalities, difficult situations and get the best out of myself and others. Now I feel better equipped to create great working relationships with colleagues and clients and I enjoy my work even more.” Andy Carr Lawyer.

“Madeleine recently delivered a Leadership workshop, she is an excellent faciliator allowing delegates the freedom to discuss important issues whilst also maintaining a strong focus on time management of the session.”  David Cook, Suffolk HR Consultants.