Lynne Bardell - Coaching Psychologist - MSc, BSc (Hons), Dip. PPC. MAC.
"When you turn towards the sunshine, the shadows fall behind you."
- Helen Keller
Firstly, thank you for visiting my profile, I hope the information in the following sections covers all your questions, but if not, then please do let me know.
A bit about me!
Over almost 40 years of working, 25 of them in public service, I have experienced numerous significant challenges and changes in direction including forced role change, promotion, redundancy and most recently transitioning from being an employee in a high-profile role to becoming a caregiver and business owner.
Evaluating those experiences and knowing that I would need to completely change the direction of my life again, almost to the point of reinventing myself this time, I resolved that the most important aspect of who I was, was that I needed to continue to serve and support people and that coaching was the most powerful tool for doing this.
So, building on over 20 years of career mentoring experience I undertook and passed a personal performance coaching diploma and MSc in Applied Positive Psychology and Coaching Psychology. Positive psychology and Second Wave Positive Psychology (explanations of these in more detail in the “Other area’ section at the bottom) provide a wealth of evidence-based research, theories and methodologies that really support individuals to grow and flourish, even if the challenge they are facing feels overwhelming.
How can I help you, in a practical and impactful way?
So, at this point you might be thinking “well that’s all fine but how can you practically help me?”.
I understand that, so the best way to demonstrate the power of my evidence-based coaching is to give you an example of an area I might be able to support you with, developing a growth mindset and how that can change your life outcomes.
What is a growth mindset? Professor Carol Dweck coined the phrases ‘fixed’ and ‘growth’ mindsets to describe the underlying beliefs people have about learning and intelligence, following her research studying the behaviour of thousands of school children. Although the research was originally conducted over 30 years ago, recent advancements in neuroscience have confirmed that our brains are more malleable than we ever knew, and this has practical implications in coaching and mentoring.
These studies have shown that when we think differently about a challenge, the effort the brain uses to achieve this, forges new, stronger neuro-connections, which eventually become the new ‘normal’. For example, you may have a dream, such as changing your job, but intrusive thoughts keep saying you are not good enough, so you do nothing about it. Changing your mindset and thinking is also one of the tools I use to help clients to build resilience.
So, how do you know if you have a fixed or growth mindset and if you think you have a fixed mindset, how to move to a growth mindset?
Useful exercises: Ask yourself these questions and decided is you agree or disagree with them. If you tend to agree with them, (2 or more) then you most likely have a growth mindset. But if you find you disagree with more than 2, then it is likely that your current thinking is fixed.
- When I come across something I can’t do; it makes me more determined to find a way to do it.
- I like doing things that I can learn from, even if I make mistakes.
- No matter how intelligent you are, you can always change it.
If you feel the latter applies to you, here are two practical tips to start to develop a growth mindset:
1. Negative thoughts - When you are using negative words/terms such as ‘I can’t’ more than positive words ‘I can’ or ‘I will”. STOP!
Think Differently – whenever you hear yourself saying these words/terms or thinking them, stop for a second and try reframing them in the opposite words/term. If this seems unachievable right at that moment, then add ‘yet’ at the end of the sentence so you are saying you WILL achieve it in the future. For example: for a negative thought such as “I can’t apply for that job, I don’t have the right qualification”, change it to “I am not able to apply for that job, yet but I am working towards the qualifications I will need”. It also helps by placing the sentence in the present tense, you will be amazed at the difference this change alone can make to your thinking!
How does this help? – Using positive language isn’t just ‘thinking positively’, it changes the brains' automatic negativity bias. Now, this kind of thinking was useful back in the stone ages, however, in modern life it can contribute to over-responding to stimuli which are unhelpful and can negatively impact on your wellbeing. Recognising this negative bias in yourself and taking control of how you respond, will begin the journey of rewiring your brain when it reacts to external stimuli, helping to reduce stress and build resilience.
2. Overwhelming thoughts – When something, perhaps a task or challenge, seems completely overwhelming and starts to make you feel physically unsettled STOP!
Be mindful – find a safe place where you can sit in the quiet for a few minutes or perhaps go for a walk and try this five-sense check-in, as part of a short mindfulness exercise. Ask yourself these questions:
Þ What am I seeing? (look around you)
Þ What am I hearing? (how many different sounds can you hear)
Þ What can I smell? (deep breath in through your nose!)
Þ What can I taste? (allow your tongue to run around your mouth)
Þ What can I feel in my body? (what sensations can you feel? Perhaps the vibrations in your body as you are walking or the feeling of your feet in your shoes if you are sitting?).
Don’t worry if your mind wanders while you are going through these questions, just gently bring it back to where you were. Once you have finished, take a deep, mindful breath in, being aware of how the breath feels on the inside of your nose and your lungs, then let the breath out through your mouth and again, notice how that feels.
How does this help? – Even a short mindfulness exercise like this gives your mind time to take a step back and gives you a chance to take back control of your thoughts. If practised regularly, even just the mindful breath, this exercise allows you to step away physically and emotionally for a moment to help balance your perspective and provide a mental space to start to think differently and more clearly about a challenge or problem.
To explore the theory of growth mindset topic a bit more, this short (about 10 mins) TedX Talk by Prof. Carol Dweck explains brilliantly the results and implications of that early research and why it is one of my coaching tools.
The importance of the coaching relationship
The power of coaching is supported by the rapport between the coach and coachee. A level of trust needs to be built between the two and that is based on mutual respect and understanding of what is involved in the process, including boundaries.
Most good coaches will offer a free one to one consultation (might be on the phone, in person or virtual) so that you both have the opportunity to explore what your needs are and if you both feel that you are a good fit for each other.
Working with a coach should feel natural and be relaxed and comfortable exchange. For you to maximise the benefit from the coaching process, the coach will need to know that they can ask questions that really explore the meaning of what you are saying. The parameters for this should be agreed at the beginning of each session and at no point do you have to answer any questions you don't feel comfortable with.
The emphasis is that this is a professional relationship, supported by mutual respect and trust. So do use the opportunity of the free chat with a coach you think you might want to work with and then see how you feel before making a decision.
How long are the sessions and how many will I need?
Everyone is different, so the time people need in each session and how many sessions they need varies.
So in terms of the sessions, they are usually about 60 mins, if you need a bit longer, that's fine we have a bit of extra time together.
For you to be able to start to see progress and achieve your action points and goals, it is recommended to have a minimum of six sessions spread over four to six months and there are packages available to accommodate this.
However, you may realise your goal before the final session, which is great if you do and fees for any unused sessions will be refunded to you (T&Cs apply).
Likewise, if you feel you would like to continue the support I can provide for you, you can purchase additional sessions or packages, we can discuss this at the time and help you make the best choice for you.
Ready to take the next step?
These exercises and information are just a snapshot of how coaching can support you to make the changes needed for positive results. I would be pleased to have a complimentary session with you to chat about how this and other aspects of evidence-based coaching might be able to support you to achieve your goals.
So, take that first step and message me through this profile page or contact me at email@example.com
Training, qualifications & experience
Using a range of evidence-based tools and techniques, I help my clients rebuild their confidence, understand how to develop and build resilience and establish a new sense of identity and direction, as well as supporting them to focus on clear, achievable plans to maximise their potential.
Qualified with a Level 5 in Personal Performance Coaching and an MSc in Applied Positive Psychology and Coaching Psychology, I run a combined coaching and mentoring practice where I focus on supporting people going through major life-changes such as, but not limited to:
- becoming a caregiver or parent
- returning to the workplace following an extended period away
- significant career change
- developing financial resilience
- understanding and developing resilience
- moving forward from a significant life change
- support with identity transition
- recognising and developing a growth mindset
- recovering from a major illness or addiction
- developing mental or emotional wellbeing techniques
- breakdown of a relationship
- achieving a personal life goal
I am also trained and have extensive experience of supporting clients who are neurodiverse, particularly with Dyslexia, Dyscalculia and AD(H)D.
Association for Coaching
The Association for Coaching is one of the leading professional bodies for Coaches and Organisations.
The Association is made up of a number of different membership categories, e.g. Associate Member (AMAC), Member (MAC), Accredited Member (AC Accred), with the different categories standing for different levels of training and experience. Accredited Members have achieved a substantial level of training and experience approved by the Association.
The Association has a Code of Ethics & Good Practice and a Complaints Procedure.
Areas of coaching I deal with
Other areas of coaching I deal with
Bespoke training and individual support
For further details about any of these, please don't hesitate to contact me either through my profile or at firstname.lastname@example.org
Discover powerful tools to help build resilience – Shared across four, 90 mins sessions, this short course will provide an overview of a variety of evidence-based practical tools that you can take away and practice to help you build or enhance your personal resilience.
Developing financial resilience - During these two, 60 mins sessions we will explore your financial triggers; identify your financial short, medium and long-term goals for financial stability and identify resilience to help you achieve those goals. There is a 25% discount if this short course is taken with the 'Discover powerful tools to help build resilience' course.
Career deep-dive – During two, 90 mins mentoring sessions, we will explore where you are now in your career pathway and your goals/vision for the future. These sessions will discover the positive opportunities you have to refocus on where you are now, as well as challenging negative beliefs that may be blocking you from moving forward. The second two 90 mins coaching sessions will then support you to set a SMART career goal and explore how thinking differently will help you achieve it.
Self-coaching tools – The coaching theories and methodologies I use are all evidence-based and have been shown to have powerful and life-changing outcomes when clients take positive steps towards change. Some of these are tools that can easily be shared so that clients can continue to benefit from their power outside of coaching sessions. There are a variety of different coaching tools that I can share with clients in a 90 mins session and these can be decided upon depending on your needs, which can be discussed during one of your one to one sessions.
Know and actions your strengths and values – The extent of the influence both character strengths and values have on our lives and the decisions we make is often underestimated. In two, 90 mins sessions, we will identify and explore your strengths and values, developing a much deeper understanding of how these are currently influencing your life and the outcomes they are delivering for you. Strengths and values are developed over the years starting in childhood; however, they are not set in stone and their influence can be changed and new ones developed. So, following on from this short course, you can decide if you would like to further explore how to make a positive impact.
What are Positive Psychology interventions and how can they help me achieve my goals? Positive Psychology Interventions or PPIs are scientific tools and strategies developed by academics and practitioners focusing on increasing positive emotions and thinking in areas such as personal wellbeing and happiness. Following a 90 min exploration session, during five further 60 mins session, we will explore the different types of PPIs, what areas they focus on and at the end of each session, you will decide which, if any, you wish to further explore.
Below are some of the services I provide
1. One to one coaching sessions, either in person (I cover east and south Kent) or via Zoom/Skype
2. Group coaching sessions for private groups, organisations and businesses.
3. DISC profiling is completed online, with a follow-up online coaching session via Zoom/Skype.
4. Facilitated workshops - Bespoke depending on the client's requirements.
5. Online courses (currently being developed)
If you have a need that is not covered above, please do not hesitate to contact me and we can discuss if I can assist you and if not, then I might be able to refer you to another resource.
One to one coaching (either in person if local or via Zoom):
Free initial 30 mins 'discovery call' so I can explain how coaching works and the difference between coaching and mentoring in more detail and to discuss your requirements.
There is no obligation to purchase any sessions following this call, it's just a chance for us to explore if this is something you would like to take further.
£70 per session (between 60-90 minutes).
Packages including advanced booking discounts:
• 3 Sessions (5%) = £199.00
• 6 Sessions (10%) = £380.00
• 12 Sessions (15%) = £735.00
Information about coaching, mentoring, positive psychology and other interesting stuff!!
Coaching and mentoring are often confused, by coaches as well as clients, however, for me, there are some significant differences. Below I have highlighted the five main features of each:
Coaching - builds awareness, empowers choice and leads to change:
· Coaching is a non-directive, unstructured and forward-thinking discipline which enables you to focus on your future aspirations and identify the steps you want to take to achieve them.
· Using advanced questioning techniques and listening skills, a coach will support you to explore your values, strengths, needs, motivations, skills, potential barriers and thought processes to assist you to make real, actionable change.
· A qualified and experienced coach will have a significant number of evidenced-based coaching methodologies available to them and will use the most appropriate model to support you to achieve your goals.
· Coaching usually takes place over an extended period of time, depending on how often the client and coach meet. This is usually between 3-12 months, meeting every 2-3 weeks but can be shorter or longer periods depending on the client’s requirements.
· Coaching is not about telling you what you should do. You are responsible for taking the actions you identify; however, a coach will fully support you through that journey.
Mentoring - is advice and support provided by a role model
· Mentoring is a semi-structure process whereby one person shares their knowledge, skills and experience to assist others in areas such as career progression or acquiring a specific skill set.
· A period of mentoring will often follow coaching, when the client has established their goals and action points and is seeking, more directive support to achieve them.
· Mentors are less likely to have formal qualifications, but would most likely have an extensive amount of evidenced experience in the arena they are providing the support in.
· Mentoring will usually be a more short-term activity, with both parties agreeing on the extent of the arrangement at the beginning of the process but reviewing this regularly.
· As with coaching, the mentee is responsible for taking action
The ethics and legal bit!
I work under the supervision of a senior coach and hold full professional insurance.
I am a member of the British Psychological Society’s (BPS) Special Interest Coaching Group and adhere to the BPS’s Code of Ethics. I am a member of The Association for Coaching and The Association of Business Psychology. Additionally, I am an Associate Coach with Genius Within and consultancy, Bailey & French.
A quick word about what coaching is not!
Talking therapies such as counselling and psychotherapy involve a trained, qualified and registered therapist helping you find ways to deal with emotional issues. These therapies tend to focus on the past, helping you to identify any problems or issues you may have had that are causing you distress in your life now.
Although I regularly use Cognitive Behavioural Coaching techniques, coaching is NOT therapy and I am not currently a qualified counsellor or psychotherapist, so cannot provide these services.
However, if you are unsure where coaching is the right discipline for you at this time, I am happy to have a free 30 mins consultation with you to explore this and you do not have to disclose any personal details during this chat.
What is Positive Psychology?
Positive psychology is the scientific study of the "good life", or the positive aspects of the human experience that make life worth living. The discipline of positive psychology stresses both individual and societal well-being. Martin Seligman
What is Second Wave Positive Psychology or PP2.0?
The ‘second wave’ of PP (PP 2.0) represents a maturing of PP that is more nuanced, balanced, and inclusive. It can be regarded as inevitable or necessary scientific progress towards integration and a more general theory of PP. PP 2.0 is an umbrella term encompassing at least six defining themes that distinguish it from the initial wave of the movement. Paul Wong
Testimonials from some clients:
Andrew Denton - Artist and Author, Andrew Denton Art
Lynne’s ability to encourage me to break down stumbling blocks in my mind to get where I want to go is second to none. I come away from Lynne’s sessions refocused and extremely clear-minded. It is like mind yoga. I feel as one with my work and it’s direction.
I would recommend Lynne to anyone who is working in a new direction in their life.
Andrew Denton Art – Book ‘Hold your horses” www.andrewdentonart.co.uk
Katrina, Business Owner, Forget Me Not Angels www.peoplepastandpresent.com
Working with Lynne helped me to reevaluate and refocus on the pathway I wanted to take in the next phase of my life.
I am now excited to be starting my new adventure in 2019, thank you Lynne