DELEGATE? - But nobody can do it as well!
12th November, 20130 Comments
Many years ago, I too foolishly believed that only I knew everything, others simply couldn’t do it as well or to the same standard as me.
Surprising, the company grew much better once I started to delegate, trust those around me and act like the ‘director’ that I’d been employed to be.
We feel like we should be seen to be under stress, however, efficiency is all about insuring the operation runs smoothly and with direction. Delegation builds trust, feelings of worth and improved engagement.
- DUMP THE EGO! – Jobs may not be done to the standard you BELIEVE to be correct but we’re all different. With guidance, training and some support, others can do specific roles and possibly even have the ability to do it faster or even better than you… there’s a thought!
- WEAKNESS – It is not a sign of weakness to delegate but strength. Maybe there’s feeling of shame, guilt or wanting your own badge of honour showing what a martyr you are by letting everyone see how you manage to continue under duress. Be truthful with yourself as to the reason why you don’t delegate.
- BE OBJECTIVE NOT PROCEDURAL – Two forms of extreme management, Micro and hands off, both equally inappropriate! Delegate the task with expected outcome. Show them how to do this and state that they can do it as they wish but the outcome, not the route, is what is at stake here. Set SMART goals. Allow sufficient time for them to be innovative in what they are doing or to learn their own way.
- PATIENCE – Are they likely to get it right first time without making a single error? If yes, why didn’t you delegate it ages ago, if not, this is the learning curve. Mistakes will likely be incurred. Don’t assume it will be carried out perfectly first time round as if they already have a track record of success, this isn’t their fault it’s yours for assuming too much without giving the FULL guidance and support needed in the first instance.
- BACK-UP PLAN – If handing tasks that have a deadline, support your delegate with that given task. Remember, they too will probably have other tasks to perform within their workload. Approachability is key, let them know that if there is a problem, come to you immediately so between you, you can resolve it but without the fear of reprimand and certainly without the fear that if it’s not accomplished on time… over to you Jack, it’s ALL yours! If they feel they have your support, they won’t be looking for excuses as to why it failed.
- RECOGNITION – When everything goes well, don’t take all the credit! Bestow credit where it’s due. Notoriety is a reward in its own right.
Coaching to Success welcomes you to call to arrange a free consultation by contacting Neil (07761 187238), throw us an email at firstname.lastname@example.org or check the website at coachingtosuccess.co.uk. We’re here to help.
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